Services & Solutions
Our mission and motto has never wavered: “To be the best at what we do.” By industry standards, our customer retention rate is highly respectable and includes top-producing paper mills as well as heavy manufacturers.
Service with No Limits
We never place limits on what we’re willing to do for our customers. We believe in continually adding value with turnkey programs and custom solutions that boost the overall efficiency rates of your business and increase the life expectancy of every part and product we touch. Our engineers, technicians and specialists always adhere to industry safety standards and everyone is knowledgeable in the compliance requirements that govern the most critical aspects of your business.
Fully Stocked Service Centers
Each B&D Service center is fully stocked with the inventory you need, including thousands of rare and hard-to-find parts. With 3 service centers tactically located in the heart of the Southeast, each one is prepared to handle overflow from its sister facilities in the event a branch is at capacity. This strategy enables us to optimize our customers’ uptime without compromising the quality of the repair work.
Gearbox and Equipment Repair Expertise
Using skilled and certified specialists and proven methodologies, we continually work to streamline efficiencies, and implement cost-saving measures. The warranties on our gearboxes are the best in the industry.
Our services include but are not limited to:
- Gearbox repair and inspections
- Gear and bearing replacement and service
- Field service
- Engineering services
- Alignment services
- Equipment change-outs and inspections
- Providing surplus inventory and replacement parts
Reducer Retrofit Capabilities
This time-saving and unique service upgrades your equipment by retrofitting existing reducers that are either obsolete or are not readily available from the manufacturer. Our efficient team of engineers and field support can have you up and going in a fraction of the time that it would take other providers.
These turnkey services include but are not limited to:
- Customer engineered adapter bases for drop in replacement
- Reverse engineer and reproduce components with exact dimensions
- Reconditioned reducers from our inventory
- In-field machining
- Alignment services
- Installation services
Our experienced retrofit experts and engineers will work with you to provide a complete assessment of your needs and recommend a customized solution.
Machinery Buy-Back Program
Sourcing is a key area for any company focusing on direct cost savings. B&D Service has created a cost-conscious Buy-Back Program to address those concerns. Through the Buy-Back Program, we purchase obsolete or idle parts and gearboxes. We then make necessary repairs or adjustments to get the parts back in tip-top working order and place the items in our inventory. These parts are available to customers seeking cost-minimizing options in the event of a breakdown or urgent replacement need.